Privacy Policy

010-concepts B.V.
Effective date: 10/09/2025

010-concepts B.V. (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data when you interact with our website and services.

1. Who we are

Company name: 010-concepts B.V.
Address: Hoofdweg Noord 37c, 2913LB Nieuwerkerk aan den IJssel, The Netherlands
Telephone: 010 7171000
Email: info@010-concepts.com

2. What information we collect

We may collect and process the following types of personal data:

Information you provide through contact forms on our website (such as your name, company name, email address, telephone number, and inquiry details).
Information you provide when contacting us directly by email, phone, or post.
Business contact details provided for B2B communications and agreements.

We do not currently use cookies or tracking tools on our website.

3. How we use your information

We process your personal data for the following purposes:

To respond to your inquiries and provide information about our services and products.
To maintain business relationships and process B2B agreements.
To comply with legal and regulatory requirements.

We do not use your data for automated decision-making or profiling.

4. Sharing of data

We may share your data only when necessary, for example:

With business partners, suppliers, or delivery services to fulfill agreements.
With legal or regulatory authorities when required by law.

We do not sell your data to third parties.

5. Data storage and retention

We keep your data only for as long as is necessary to respond to your inquiry or maintain a business relationship.
If there is no ongoing purpose for retaining your data, it will be securely deleted.

6. Your rights under GDPR

As an individual in the EU, you have the following rights:

Access – to request a copy of the personal data we hold about you.
Rectification – to request corrections to your data if it is inaccurate or incomplete.
Erasure – to request deletion of your personal data.
Restriction – to request limitation of how we process your data.
Portability – to request transfer of your data to another organization.
Objection – to object to processing where applicable.

To exercise your rights, contact us at: info@010-concepts.com.

7. Data security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International transfers

We currently do not transfer your data outside the European Economic Area (EEA).

9. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective date.”

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@010-concepts.com
Phone: 010 7171000
Address: Hoofdweg Noord 37c, 2913LB Nieuwerkerk aan den IJssel, The Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been infringed.